Salesforce Features
The features that make Salesforce the world's #1 CRM platform
⚡
Automation
Process Builder
Automate complex business processes visually — no code needed.
- ✓Drag-and-drop interface
- ✓Automatic triggers
- ✓Customizable actions
Flow Builder
Build guided workflows to walk users through step-by-step processes.
- ✓Interactive screens
- ✓Conditional logic
- ✓Native integration
🤖
AI & Analytics
Einstein Analytics
Use AI to get valuable insights from your data.
- ✓Smart predictions
- ✓Dynamic dashboards
- ✓Automated recommendations
Advanced Reporting
Build custom reports to track KPIs in real time.
- ✓Customizable reports
- ✓Interactive visualizations
- ✓Secure sharing
📱
Mobile & Integrations
Mobile App
Access your CRM data anywhere, anytime.
- ✓Mobile-optimized UI
- ✓Offline mode
- ✓Push notifications
APIs & Integrations
Connect Salesforce to your existing apps easily.
- ✓REST and SOAP APIs
- ✓Pre-built connectors
- ✓MuleSoft Integration