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Blog — Custom CRM Development

Architecture, APIs and real-world custom CRM/ERP development use cases

API

The July 28, 2026 MCP Specification: What Breaks (and What Gets Simpler) for Your Custom CRM

Stateless core, multi round-trip requests, header-based routing, DCR deprecation: the technical detail of the most significant MCP update si...

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CRM

AI in a Custom-Built CRM: The Real Cost Breakdown for 2026

Auto-summarization, lead scoring, a conversational assistant: what does each AI building block actually cost in a custom CRM? A detailed bre...

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CRM

The TCO of a Custom-Built CRM vs. Salesforce Over 5 Years

'Custom-built is too expensive' — is that always true? A total cost of ownership analysis over 5 years to help you make an informed decision...

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ERP

Integrating a Legacy ERP with a Modern API: Approaches and Pitfalls

AS400, SAP, Oracle, in-house ERP — connecting a legacy system to a modern CRM is one of the most complex challenges in enterprise software. ...

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API

Designing a REST API for a Custom Business CRM: Best Practices

A poorly designed API costs a fortune to fix later. Here are the principles I apply when designing robust REST APIs for custom-built CRM sys...

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Architecture

NestJS for a CRM Backend: Why This Framework?

NestJS has become the go-to Node.js framework for enterprise backend applications. Here's why it's my preferred choice for custom-built CRM ...

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CRM

Custom CRM vs. Off-the-Shelf: How to Make the Right Call

Salesforce, Odoo, or custom-built? This guide helps you objectively evaluate the choice between an off-the-shelf CRM and a custom solution b...

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